Refund Policy

Last updated: 10/16/2026

Free trial

New accounts may start a 7-day free trial. If you added a payment method, you will be charged for the applicable plan when the trial ends unless you cancel before then. You can cancel anytime from your Billing settings.

14-day money-back guarantee

If you are not satisfied with a paid plan, contact us within 14 days of your first paid charge and we will refund that charge. This applies to a first-time paid subscription, one per customer.

Monthly subscriptions

Subscriptions renew automatically. You may cancel at any time; your plan stays active until the end of the current billing period, and you will not be charged again after cancellation. Except as stated in the money- back guarantee above, payments for the current period are non-refundable, and we do not provide prorated refunds for partial periods or unused listing allowance.

Upgrades and downgrades

Upgrades take effect immediately and you pay the prorated difference. Downgrades take effect at your next billing date, so you keep your current plan until then.

How to request a refund or cancel

Manage your plan in Billing, or email support@listpilot.app. For a refund under the money-back guarantee, include the email on your account.

Chargebacks

If you have a billing concern, please contact us first — we are happy to help. Filing a chargeback without contacting us may result in account suspension.